Our address
Hedi Nouira Avenue, La Couronne Building, 8th floor, office B-03, 3027 Sfax, Tunisia
Contact
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A demo tailored to your property, and an answer within one business day.
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Tell us the size of your property and the services you offer: we will prepare a demo to match.
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Where to find us
Hedi Nouira Avenue, La Couronne Building, 8th floor, office B-03, 3027 Sfax, Tunisia.
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Frequently asked questions
Answers to the questions hotel managers ask us most often, even before the demo.
No. It takes care of repetitive requests (towels, opening hours, simple bookings) so your team keeps its time for welcoming guests and for the moments that need a human.
The Guest App opens on the guest’s phone through the QR code in their room: nothing to download. Hotella Tab is a tablet placed in your suites, villas and superior rooms. It answers by voice and showcases your services. Both share the same stay and the same AI concierge.
Room service, spa, restaurant and transport bookings, housekeeping requests, maintenance reports, practical information and complaints: each request goes to the right team, with the room number.
It stays with your hotel: each property has its own data, kept separate from the others. The tablet hears nothing before the wake word, which is detected in the room itself. Only the data the stay needs is kept.
No. HOTELLA runs on its own, with its own dashboard: nothing changes in your system. A connection to your PMS is studied property by property.
Three days after you hand over your three files: rooms, catalogue and programme. Set-up and import are included. A PMS link, if you want one, is planned separately.
Your hotel can start answering this season.
A live demo on a complete property, in your colours.
Answer within one business day, demo tailored to your hotel