The room plan
Occupied, free, dirty, under maintenance: the state of every room at a glance.
Hotella Pilot
Your hotel,
Explore
Your hotel,
in real time
Every request arrives assigned, time-stamped and tracked until it is closed. Nothing gets lost between two departments.
The whole hotel on a single screen.
Requests, orders, rooms and catalogue: Hotella Pilot gives each team what it must handle, and the manager the certainty that nothing gets lost.
The life of a request
- 1The request arrives, time-stamped, with the room number.
- 2It goes straight to the right department.
- 3The status is visible to the team and to the guest.
- 4The team confirms delivery to the room.
- 5The request is closed and stays in the history.
- 6Every step is dated and assigned.
Statistics
Requests by department and by hour, average handling time, languages used, satisfaction.
One Excel file, one import: the menu is up to date.
New restaurant menu? Import the file and it appears for your guests. No re-typing, no back and forth with a supplier.
Several properties, one provider
Each hotel keeps its own team, catalogue and settings. The group-wide view is in preparation.
One view per hotel
Requests, rooms, catalogue and statistics for each property.
A group-wide view
In preparation: compare the group’s properties and follow them all.
Your hotel can start answering this season.
A live demo on a complete property, in your colours.