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  • HomeHOTELLA is the AI concierge for 3 to 5 star hotels: voice and chat in seven languages, a QR code guest app and an in-suite tablet. Live in three days.

Products

  • Hotella AI AgentAn AI concierge that understands what guests want, answers by voice or chat in seven languages and sends each request to the right team with the room number.
  • Hotella Guest AppA QR code in the room opens the hotel on the guest’s phone, nothing to download: room service, spa, requests and tracking, in their name and language.
  • Hotella TabAn in-room tablet that answers by voice and showcases your room service, spa and restaurant, designed for suites and superior rooms, in seven languages.
  • Hotella PilotOne dashboard for your teams: guest requests, orders, rooms, catalogue and reviews in real time, with every request followed from receipt to delivery.

Platform and offer

  • PlatformGuests, the AI concierge and your teams share the same stay on one platform: each request reaches the right department with no re-typing, followed live.
  • Use casesAn ordinary evening in four hotels: boutique hotel, business hotel, resort and suites. See how HOTELLA handles guest requests and which plan fits each.
  • PlansThree plans, one product: PRESENCE, WAVE and SIGNATURE. See what each plan includes and receive a proposal tailored to your hotel after the demo.
  • ContactBook a HOTELLA demo or ask a question: our team answers hoteliers Monday to Friday, within one business day. Based in Sfax, Tunisia.

News

Information

  • Legal noticeLegal notice of the HOTELLA website: publisher, contact details, hosting provider, intellectual property and personal data.
  • Privacy policyThe information collected by the HOTELLA website contact and proposal forms, how it is used, and how to exercise your rights over your personal data.
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