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- HomeHOTELLA is the AI concierge for 3 to 5 star hotels: voice and chat in seven languages, a QR code guest app and an in-suite tablet. Live in three days.
Products
- Hotella AI AgentAn AI concierge that understands what guests want, answers by voice or chat in seven languages and sends each request to the right team with the room number.
- Hotella Guest AppA QR code in the room opens the hotel on the guest’s phone, nothing to download: room service, spa, requests and tracking, in their name and language.
- Hotella TabAn in-room tablet that answers by voice and showcases your room service, spa and restaurant, designed for suites and superior rooms, in seven languages.
- Hotella PilotOne dashboard for your teams: guest requests, orders, rooms, catalogue and reviews in real time, with every request followed from receipt to delivery.
Platform and offer
- PlatformGuests, the AI concierge and your teams share the same stay on one platform: each request reaches the right department with no re-typing, followed live.
- Use casesAn ordinary evening in four hotels: boutique hotel, business hotel, resort and suites. See how HOTELLA handles guest requests and which plan fits each.
- PlansThree plans, one product: PRESENCE, WAVE and SIGNATURE. See what each plan includes and receive a proposal tailored to your hotel after the demo.
- ContactBook a HOTELLA demo or ask a question: our team answers hoteliers Monday to Friday, within one business day. Based in Sfax, Tunisia.
News
- All newsArticles for hotel managers on the front desk, going live, QR codes, in-room tablets and multilingual guests, written by the HOTELLA team.
- What voice really changes at the front desk November 2, 2026
- Three files, three days: preparing your menus and services November 2, 2026
- QR code or app download: the choice that decides whether guests use it November 2, 2026
- Hearing how guests feel during the stay, not after November 2, 2026
- A tablet in the suite: what it brings, and what it must never do November 2, 2026
- Welcoming every guest in their own language November 2, 2026
Information
- Legal noticeLegal notice of the HOTELLA website: publisher, contact details, hosting provider, intellectual property and personal data.
- Privacy policyThe information collected by the HOTELLA website contact and proposal forms, how it is used, and how to exercise your rights over your personal data.
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